Global CRM Director

Time commitment: 6 hours per week
Position location: Anywhere
Language(s) required: English (Indonesian a plus)

Description

Position Type: Long-Term
Intended Start Date: Immediate

Time Commitment: 6 hours per week
Position Location: Anywhere
Language/s Required: English (Indonesian a plus)

Key Responsibilities:
1. Monitor relationships with existing customers through CRM systems
2. Ensure the CRM system provides an effective sales funnel
3. Develop and implement marketing techniques that will drive new customers
4. Set specific marketing strategies to retain customers
5. Plan and manage multi-channel marketing campaigns
6. Suggest new methods to address customers’ needs
7. Track marketing metrics and trends, like conversion rates and web analytics
8. Assist with organizing promotional events to reach prospective customers
9. Conduct market research to follow trends and competition

Key Requirements:
1. Solid experience in customer acquisition strategies
2. Data analysis expertise
3. Knowledge of online marketing methods and best practices
4. Ability to manage projects from end-to-end
5. Strong communication and interpersonal skills
6. Proficiency to speak English

Contact Information